Shipping Policy

 Shipping destinations
Doxell Store ships to the countries/regions listed at checkout. Please ensure your shipping address is entered correctly before placing an order.

 Shipping methods & costs
Shipping costs and options (standard, express, etc.) will be calculated and displayed at checkout, based on your location, order weight/size, and shipping method.

 Handling time
We aim to process and dispatch orders within [e.g. 1–3 business days] of receiving payment confirmation.

 Delivery time
Estimated delivery time depends on your location and the shipping method chosen. International shipments may take longer due to customs clearance, customs duties/taxes (if applicable) —these are not covered by us unless otherwise stated.

 Tracking & shipment status
Once your order is dispatched, we will provide a tracking number (if available) so you can monitor shipment progress.

 Shipping problems / Lost packages
If your package is lost, damaged in transit, or returned to sender due to incorrect address, please contact us immediately. We will work with the courier to trace the package or advise on next steps.

 Customs, duties, and import taxes
If you are ordering from outside our base country, you may be responsible for customs duties, taxes, or other fees imposed by your country. Doxell Store is not liable for these charges.